Privacy Policy
Privacy Policy – Tyrone & Angela's Jewelers
This policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or reach out to us.
By using our site, you agree to how we handle your information as described below. If you have any questions, just ask us directly.
Updates to This Policy
We may update this from time to time. The most recent version will always be here, marked with the date it was last changed.
Information We Collect
When you shop with us or contact us, we may collect your name, delivery and billing address, email, phone number, payment details, and order history. We also keep a record of any conversations we have with you so we can help you properly.
We may also automatically collect basic technical information like your IP address, device type, and how you navigate our site. This helps us keep things running smoothly.
We work with trusted partners like Shopify, payment providers, and delivery services. They may also collect information according to their own policies.
How We Use Your Information
We use your information to process and deliver your order, send you updates, handle returns, and provide support. We only contact you with promotions if you've agreed to that. You can unsubscribe at any time. Order confirmations will always be sent.
Cookies
We use cookies to keep the site working well and understand how people use it. You can adjust cookie settings in your browser at any time.
Who We Share Your Information With
We only share your information with people who need it to get your order to you — delivery partners, payment processors, and our support systems. We never sell or rent your personal information. Ever.
Reviews & Public Content
If you leave a review on our site or social pages, that information may be publicly visible. Please don't include sensitive personal details in reviews.
Children
Our store is not for anyone under 16. We don't knowingly collect information from children. If you think your child has shared information with us, contact us and we'll take care of it right away.
Security & Storage
We take your data seriously and keep it only as long as we need to. We use reasonable measures to keep it safe.
Your Rights
You have the right to access, correct, or delete your personal data, and to withdraw consent for marketing at any time. To do any of this, just reach out to us directly and we'll handle it personally.
International Transfers
Your data may be processed outside the UK through platforms like Shopify. We make sure proper safeguards are in place when that happens.
Contact
Any questions about this policy? Just write to us.
We're still here.
Even though the store is closed, Tyrone and I still check our messages every day. If you have a question about your order, a piece you're looking at, or anything else — just reach out. We'll get back to you personally. Not a chatbot. Not a customer service team. Just us.