Refund & Returns Policy

We want you to shop with confidence.

If something isn’t right with your order, we’ll always do our best to make it right. Please read the policy below before requesting a return or refund.

If you have any questions, contact us at support@walkwithhim.com.

30-Day Returns

You may return your item within 30 days of delivery, provided it is:

• Unworn
• Unused
• In its original packaging
• In resalable condition

Once your return has been received and inspected, we’ll notify you of the outcome.

Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns for:

• Worn or damaged jewelry
• Items returned without original packaging
• Gift cards
• Complimentary or promotional items
• Final sale items

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Email support@walkwithhim.com and include:

• Your order number
• A brief description of the issue
• Clear photos of the item and packaging

We’ll arrange a replacement or refund as quickly as possible at no additional cost to you.

Refunds

Once your return has been received and approved, your refund will be issued to your original payment method.

Please allow up to 10 business days for the refund to appear, depending on your payment provider.

Original shipping costs are non-refundable unless the return is due to our error.

Exchanges

At this time, we do not offer direct exchanges.

If you would like a different item, simply return your original purchase (if eligible) and place a new order.

Return Shipping

Unless your item arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

We recommend using a tracked shipping service, as we cannot be responsible for returns lost in transit.

Final Sale

Items marked as Final Sale, clearance items, gift cards, and complimentary promotional products cannot be returned or refunded unless they arrive damaged or incorrect.

Need Help?

Our team is always happy to help.

If you have any questions about returns or refunds, please contact us at:

support@walkwithhim.com

We aim to respond to every message as quickly as possible with personal, thoughtful support.